Founded 13 years ago at the home of owner Melissa Williams-Lamb, KILT has now grown to eight boutiques throughout the country as well as an Online Boutique, with several more planned. There is a real passion amongst all KILTies, we truly love coming to work each day. A very close knit bunch, who refer to themselves as family. “We love communicating, we call ourselves over-sharers anonymous.”
From the get-go KILT has involved staff, (our KILTies), and customers, in the decision making process. “We love hearing from our customers.” Each Boutique emails a weekly report to the Design Team; it is full of ideas from our KILTies as well as customer comments. We love change and welcome all opinions. Our Design Team and Management use this feedback for inspiration for future designs and to evolve the company.
Our Design Team, a highly motivated and talented team, also take their inspiration from retro themes, op shop expeditions or simply what they want to wear. Each new design goes through a wear-ability test before it is launched in the Boutiques. KILT is very proud to have all of their clothing designed and made in New Zealand. The Design Team create new designs weekly to keep things fresh. An added bonus of being New Zealand Made is we can have a new design in the boutiques within a few weeks of receiving customer feedback.
We also pride ourselves on excellent customer service. KILTies are trained to assist you in finding the best possible style for you. We are very lucky to have such wonderful KILTies who are so passionate and dedicated to our Brand.